FAQ


What is FirstMediaX?

FirstMediaX is the first TV anywhere service based on live streaming in Indonesia that you can watch more than 100 channels, on demand movies and 7 days catch up programs. With FirstMediaX, you can feel a variety of exciting moments your favorite TV and movies at home and anywhere via smartphone, and Tablet.

How to Enjoy FirstMediaX Service?

By having FirstID, customer can enjoy a variety of FirstMediaX service feature based on packages that available to buy. For First Media and Big TV customer can enjoy according from packages that they subscribed. To have FirstID, you can go directly register through fmx.firstmediax.com.

Apple IOS Tablet and Smartphone users can download their mobile application through APP Store with the keyword FirstMediaX.

Android Tablet and Smartphone users can download their mobile application through Google Play with the keyword FirstMediaX.

What can be watched on FirstMediaX?

TV Anywhere
FirstMediaX provides TV anywhere shows more then 100 channels depends on which package that subscribed.

On Demand and 7 days catch up
FirstMediaX provides for facilities for customers to watch past shows or catch up untill 7 days, so customer can replay the shows on prefered time. Customer can also watch video on demand without limitation if they subscribe to SVOD pack.

Is there any fee to watch FirstMediaX?

Yes, depends on which package customer wants to subscribe.

No, for First Media and Big TV customer who already subscribe one of First Media or Big TV Pack can automatically enjoy FirstMediaX.

Can you watch FirstMediaX outside Indonesia?

The access of FirstMediaX shows can only enjoyed by the customer in Indonesia.

Is there any minimum bandwidth or speed to enjoy FirstMediaX?

FirstMediaX provide adaptive bitrate to support the content. High Definition Quality can be enjoyed with the minimum speed up to 2 Mbps.